Refund policy
The43’s Return & Refund Policy
Last updated: September 12, 2025
At The43’s, we want you to be fully satisfied with your purchase. This policy outlines how returns, refunds, and exchanges are handled.
1. Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, the item must be unused, unworn, and in its original condition and packaging.
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Returns are accepted for all products, unless otherwise stated at the time of purchase.
2. Refunds
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Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be issued to your original payment method within 14 business days.
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Return shipping costs are covered by The43’s and will be refunded to you.
3. Exchanges
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We offer both returns and exchanges.
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If you would like to exchange a product, please return the original item first (following the standard return process), and we will send out the replacement once approved.
4. Damaged or Incorrect Items
If you received a defective or incorrect item, please contact us immediately at support@the43s.com with your order number and photos. We will arrange a free replacement or a full refund at no additional cost.
5. How to Start a Return
To initiate a return or exchange, please contact us at:
📩 Email: 43bymek@gmail.com
📍 Address: Istanbul, Türkiye
Please include your order number and reason for the return in your message.